PRIME ICT Solutions (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information such as: Name, business name, job title; Contact details (phone, email, address); Billing and payment details; Technical information (IP address, device type, usage data); Feedback and testimonials.
How We Collect Information
We collect information when you: Contact us via our website, email, or phone; Use our services; Provide testimonials or feedback; Interact with our website (cookies, analytics).
Use of Information
We use personal information to: Provide and manage our services; Communicate with you regarding enquiries, accounts, or technical support; Improve our services and website performance; Display customer testimonials and logos with consent; Meet our legal and regulatory obligations.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Disclosure of Information
We may disclose your information to: Third-party service providers (e.g., cloud hosting, telecom partners); Regulators or government authorities where required by law; Our professional advisers (lawyers, accountants). We will not sell your personal information to third parties.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, or disclosure.
International Disclosure
Some third-party providers may be located outside Australia. We will take reasonable steps to ensure such providers comply with Australian privacy laws.
Access & Correction
You may request access to the personal information we hold about you and request corrections by contacting us at privacy@primeict.au.
Complaints
If you believe we have breached your privacy rights, please contact us. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to Privacy Policy
We may update this policy from time to time. The latest version will be published on our website.
Contact
For privacy enquiries: PRIME ICT Solutions, Email: privacy@primeict.au, Victoria, Australia.