Managed Print Solutions

Reliable. Secure. Sustainable.

An unmanaged print environment can be a significant source of uncontrolled costs, security vulnerabilities, and operational inefficiency. Prime ICT’s Managed Print Solutions (MPS) are designed to address these challenges head-on. We provide a comprehensive, proactive service that takes complete ownership of your printing infrastructure, allowing you to cut costs, enhance document security, and empower your team to focus on their core responsibilities.

Why Choose PRIME ICT for Managed Print Solutions?

Our approach transforms your print environment from a collection of devices into a streamlined and secure business function. As a trusted Australian technology partner, we deliver a solution built on reliability, security, and a deep understanding of your business needs.

• Significant Cost Reduction Move away from unpredictable spending and large capital outlays. Our service transitions your printing costs to a transparent, fixed monthly plan. Through strategic device placement, usage monitoring, and the elimination of wasteful practices, we can help businesses achieve up to a 30% reduction in overall print costs.
• A Fully Managed, Worry-Free Service Our solution is truly end-to-end. We handle everything from the initial assessment and professional installation to user training, proactive maintenance, and automated toner supply. This frees your internal IT staff from the time-consuming burden of managing print-related issues, allowing them to focus on strategic initiatives.
• A Security-First Mindset In today’s threat landscape, every network device is a potential vulnerability. We treat print security as an integral part of your overall cybersecurity posture. Our solutions include enterprise-grade features like secure print release with PIN or card authentication, user tracking, and network encryption to protect your sensitive documents and data.
• Environmentally Friendly and Sustainable Align your print operations with your corporate sustainability goals. We help you reduce your environmental footprint by implementing policies like default duplex printing, deploying energy-efficient devices, and providing responsible consumables recycling programs to minimise paper and energy waste.
• Scalable Plans That Grow With You Our solutions are designed to be flexible and scalable. Whether you are a small office or a large enterprise with multiple locations, our services can be tailored to your specific volume and functionality needs, ensuring your print capabilities evolve seamlessly with your business.
• 24/7 Expert Australian Support Receive consistent, reliable support from our expert technical team, based in Doncaster, Victoria. We provide both remote and on-site assistance to ensure any issues are resolved quickly, minimising downtime and keeping your business productive.

Our Comprehensive Print Solutions Offering

We provide a complete suite of services and technologies to create a fully optimised and secure print ecosystem for your business.

• Managed Print Services (MPS) This is our core strategic framework. We provide end-to-end monitoring, management, and optimisation of your entire print fleet. Through detailed reporting and proactive oversight, we ensure maximum uptime, efficiency, and cost control.
• Modern Multifunction Devices (MFDs) We supply, install, and maintain a fleet of best-in-class all-in-one printers, copiers, and scanners. After assessing your needs, we recommend the ideal devices (A3/A4, mono/colour) equipped with features to digitise workflows, such as scan-to-email and scan-to-cloud.
• Secure Printing Solutions Safeguard your confidential information and ensure regulatory compliance. We implement features like user authentication via PIN or access card, ensuring documents are only released to authorised individuals. This prevents data breaches and protects sensitive information left at the printer.
• Automated Supplies Replenishment Eliminate printer downtime caused by a lack of supplies. Our automated system monitors toner and consumable levels in real-time and automatically dispatches new supplies before you run out, ensuring your team can always print when they need to.
• All-Inclusive Service & Maintenance Our service plans provide complete budget predictability. All parts, labour, and technician support are included in your fixed monthly fee. There are no surprise costs for repairs or maintenance, giving you total peace of mind.
• Print Analytics & Reporting Gain complete visibility into your print environment. We provide detailed analytics and reports on print usage by user, department, and device. This data allows you to track costs accurately, enforce sensible print policies, and measure progress against sustainability goals.

Benefits Across All Industries

Our managed solutions deliver tangible value to a diverse range of sectors, from securing sensitive records in healthcare and government to managing high-volume needs in logistics and corporate environments.

You Can Expect:

• Up to 30% Reduction in Overall Print-Related Costs
• A Significantly Reduced Burden on Internal IT Resources
• Eco-Friendly Solutions to Support Corporate Sustainability Goals
• Enhanced Data Security and Compliance Built Into Every Device
• Increased Productivity Through Faster, More Reliable Devices

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